Voice Tracking

Engauge tracks the amount of time you spend in voice channels and rewards you with XP for your participation.

By default, every minute you spend in a voice channel nets you 4 XP, but this can be configured per server on the dashboard.

Engauge cannot hear you or listen into your conversations; this feature works by monitoring when you join and leave voice channels.

Audibility

Tracking occurs for a user when they are “audible,” which is when a user

is in a voice channel
the voice channel has more than one person in it
- Bots don’t count. Sorry, that’s cheating!
they are not muted or server muted
they are not deafened or server deafened

Engauge will “save” your voice minutes when you transition from being audible to inaudible, or vice versa. This naturally happens through muting or leaving the voice channel.

Troubleshooting

If Engauge is not properly tracking your voice activity, first read above to ensure you understand the concept of audibility.

However, if the issue persists you may try to

Have the user mute or leave the voice channel they are in.
- This will cause Engauge to “save” the voice minutes they are currently accumulating. They will also level up if they earned enough XP due to their voice XP.
Check that Engauge can see the voice channel the user is in.
- This is generally due to a lack of permissions, and can easily be fixed by giving Engauge the Administrator permission.
- Alternatively, make sure Engauge can see the category and channel that the voice channel is in.

If none of these tips help, get in touch with us on our support server and we can take a look at your issue.

Modifying voice activity

Unlike experience, voice minutes cannot be modified by administrators. See our policy on data legitimacy.